Two recent cases involving local governments serve as reminders of when it is appropriate to withhold certain personal information.
Bull Housser Blogs
Following complaints by the Mayor of the District of Saanich that the District had installed software on his office computer that was collecting personal information without his knowledge or consent, the Bc Privacy Commissioner investigated.
The CRTC reported today that Plentyoffish Media Inc. has paid $48,000 as part of an undertaking for an alleged violation of Canada’s anti-SPAM legislation.
Apparently, Plenty of Fish did not have a readily accessible and easy to operate unsubscribe mechanism. Emails were sent to registered users but they had a challenge unsubcribing.
Along with the trend sweeping the country, Shell contractors in the Albian oil sands will be provided with electronic tracking devices.
According to a CBC report, the company said trackers will use RFID to plot worker location and movement, help assess operational efficiency and will also improve worker safety, such as pinpointing worker fatigue. Each tracker is equipped with a panic button that can be used to call for help in an emergency.
Today the CRTC issued its first fine under CASL.
In a Notice of Violation issued against Compu-Finder, which includes a penalty of $1.1 million, for four violations of Canada’s anti-spam law. The CRTC alleges Compu-Finder sent commercial emails without consent, as well as messages in which the unsubscribe mechanisms did not function properly.
Apparently, Compu-Trainer is a Quebec based organization in the business of providing various corporate training courses. It seems email solicitation was a primary means of seeking business.
The concept of tracking sales associated with cutomer loyalty accounts is not new. With evolving technology, we have refinements.
Some malls and large retailers have also gotten into providing free wifi, in exchange for tracking certain aspects of their visitors' web useage while in-store. Are shoppers browsing comparables or competitors' websites while shopping? We know they are. How many pass through without purchasing? Some retailers are gathering this information.