Local Governments routinely deal with informal requests to access property and licensing files at the “counter” as well as more formal freedom of information requests. Information in those files may typically seem to be “about” the property or business. In some cases, however, the property information will have a personal dimension. As a result, the Local Government may be required to withhold that information without consent to disclose or providing notice under FOIPPA.
How can Local Governments manage these requests?